FAQ

Upon doing tests on websites that we’ve built for several clients, we are proud to say that our average monthly downtime will just amount to a few minutes at most. Our servers have proven its top-performing up-time since the beginning.

We have different services that will allow you to accommodate more than one site under one server. Please contact our support team for more information about our services.

There will be very few instances, mostly during uncontrollable circumstances, that we cannot guarantee this. However, our up-time rate is considerably close to a hundred percent over the years.

Under shared hosting, sites owned by different customers are placed in one server. This does not mean that their identity, data, and information can be mixed up. Once you get shared hosting, your login credentials and information are completely separated from the others.

You may contact our support team on how we can make this possible for you.

For customers who want their clients to access their websites through their phones, we highly recommend using WordPress as it immediately makes any site mobile-friendly and makes its screen design fit into any devices’ screen size.

For now, we accept Visa and Mastercard. We are also currently in the works of providing more payment channels available for all customers across the globe.

Once you purchase any services under our site, please know that you are protected by our Refund Policy. If you want a refund, you can contact our support team in 3 days.

You can transfer all your data to our hosting anytime as you please. Our support team is here to assist you in every step of the way.

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